CHANGE THE CONVERSATION

  • STRATEGY

    Culture | Transformation | Performance

    LEARNING LABS

    Customized Leadership Universities, Leading People/ Managing Performance, Leading a Connected World, Future of Marketing

    ADVISORY SERVICES

    1-on-1 Leadership Developmenr, Executive coaching, Mentoring

    Are you leading change or is change leading you? You need to change the conversation. Too often leaders try to change everything, and confuse people with disconnected conversations. Conversations frame the way people see the world and leadership happens in the conversation. They set standards people live by.

    We help seasoned leaders prepare for and have clear conversations and equip new leaders to make smart decisions and take action.

  • STRATEGY WORKSHOPS

    Vision | Brand | Message

    LEARNING LABS

    Presenting Better, Presenting Data, Presenting Story, Pitching to Win

    VISUAL COMMUNICATION STUDIO

    Presentation, Information Graphics, Pitch Decks, Data Visualization

    What if everyone doesn’t buy-in? You need to change the conversation. It doesn’t matter how genius your idea, how creative your product, how precise your plan. You have to move hearts and minds. People have to see themselves in the picture, and be in the conversation with you.

    We help you develop message discipline, using visuals to tell your story and build platforms that translates what you say into what people do.

  • STRATEGY WORKSHOPS

    Experience Identity | Customer Performance

    LEARNING LABS

    Service Performance, Sales Performance, Effective Support, Customer Connection

    SERVICE DESIGN

    CX Metrics & Dashboards, In Store Experience, Cross-Channel Studies, Customer Journey Mapping

    Are your employees attracting customers to your brand? Do your leaders connect the employee experience to the customer experience? If not, you need to change the conversation. The one leaders have with employees, employees have with customers and customers have with each other.

    We help you shape and design the conversations that give employees the skill and will to positively impact the customer experience.