The single factor that determines success or failure on the public stage, in private interactions and in business today is the conversation. Great leaders are great communicators. They are consistent in their public and private conversations. Experienced corporate business leader and change consultant, Rose Fass, confidently asserts that leadership is a conversation. In her new book, The Leadership Conversation, Fass shows her readers how to change the conversation to change hearts and minds, and ultimately to change the outcome.
Whether you are a politician looking to bring about much needed change, a parent or family member hoping to set loved ones on the right path, or a business leader setting direction to achieve growth goals; it all happens in the conversation. Rose understands, something too many leaders forget, that big bold change happens one conversation at a time.
This book, like her first book, The Chocolate Conversation, reads like a novel, is filled with wisdom and straight talk, all with humor and real-life examples.
For international orders, please email Shannon Cullen at shannon@fassforward.com
If your data is presented in a visually appealing way the brain will process it quickly and discern how important it is.
“What vision does is find concepts. That’s what the brain is doing all day long — trying to understand what we’re looking at,” says Mary Potter, an MIT professor of Brain & Cognitive Sciences.
Sort through data noise and clear chart clutter. The cards are a simple tool to help you simplify, clarify, and amplify the way you create visual data and present it to your audience. Frame the data and you frame people’s thinking.
Includes:
33 chart types
13 “format it” bonus cards
How to choose the right chart? The Chart Chooser Infographic presents your chart options in a clear and visible way. The right chart will help you tell the story behind your data.
Digital PDF.
Quickly create charts and graphs that will help find key insights in data. Whether you are visualizing in Excel or in Tableau, templates supply you with every graph type represented in the Chart Chooser card deck, ready for you to add your data.
Presenting Data is an interactive workshop that covers information design, headlines, and data visualization. Learn how to tell stories with your charts. Check out our Presenting Data course.
Are you looking for decision-making tools to help you simplify complex data and develop effective strategies? Look no further than Chart Chooser Cards. Our cards offer a range of chart templates and creative ideas to help you visualize your data and simplify your decision-making process. Classrooms can also use Chart Chooser Cards to help students simplify complex data and develop critical thinking skills.
Our visual decision-making tool allows you to quickly and easily create charts that accurately reflect your data. Dr. Stephanie Evergreen, a leading expert in data visualization, worked with fassforward to create the Chart Chooser Cards. Whether you're developing a business strategy, presenting data to clients, or teaching students, Chart Chooser Cards can help you simplify the process and achieve better outcomes.
Presenting data in a visually appealing way can make it easier for the brain to process and understand important concepts. According to Mary Potter, an MIT professor of Brain & Cognitive Sciences, the brain is constantly working to find meaning in what we see.
Information goes through the retina (eye - takes 50 milliseconds).
Next, it moves to the thalamus (relays sensory signals to the cerebral cortex and regulates sleep, alertness and wakefulness).
Then hits the primary visual cortex (extracts basic information about edges, depth, orientation, motion, and colors).
Finally, information is interpreted through the association cortex (complex processing of visual information).
Communicate your data insights more effectively with the Chart Chooser Infographic. This easy to understand guide presents your chart options, helping you choose the right chart to tell the story behind your data. The Chart Chooser Infographic is an effective tool for educators to teach students how to choose the right chart to represent data.
Simplify the process of creating charts and graphs with the Chart Chooser Excel and Tableau templates. These templates offer every graph type in the Chart Chooser card deck, so you can quickly visualize and explore your data for key insights, whether you're working in Excel or Tableau. These templates are useful for educators to teach students how to use data visualization tools.
Our interactive workshop, Presenting Data, is designed to help businesses improve their data storytelling skills. Learn to create more effective presentations and design compelling charts and headlines that tell stories with your data. Take your data presentations to the next level with our workshop!
Our Chart Chooser Cards are the go-to tool for data professionals and leading companies, including Allstate, Mastercard and Chick-fil-A, who have all taken our Presenting Data workshop, which includes the Chart Chooser Cards to enhance their data storytelling skills.
If your data is presented in a visually appealing way the brain will process it quickly and discern how important it is.
“What vision does is find concepts. That’s what the brain is doing all day long — trying to understand what we’re looking at,” says Mary Potter, an MIT professor of Brain & Cognitive Sciences.
The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team?
Experienced change consultant Rose Fass explains how too often we think we're having the same conversation - about "dark chocolate," for instance - only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.
“Rose Fass is the undisputed master of organizational dynamics, and this book proves she has the bead on what it takes to transform companies and brands in these challenging times. The simplicity of her idea—that everything that matters happens ‘in the conversation’—is both essential and critical for success in a complex world. Read the book, join the conversation, and bask in Rose’s wisdom, as I’ve done many times in my career.”
Bob Greenberg, founder, chairman and CEO, R/GA
“Rose Fass is a skilled practitioner of the thoughts, ideas, and concepts she writes about in this outstanding book. The Chocolate Conversation is not a pie in the sky reading. Her conversations with you throughout these pages are full of rich insight that will strip away the fluff and demonstrate that meaningful organizational change is rooted in multi-level, cross-functional conversations. Rose’s book underscores the old maxim: if you don’t like change, you are going to like irrelevancy even less.”
Thomas A. Kayser, author of Mining Group Gold and Building Team Power
“Rose Fass has written a remarkably rich book that carries the reader along swiftly, easily, and enjoyably from cover to cover. In just two hundred pages, the author shows her experienced judgment on to reframe thinking and conversations, and incites her readers to take action.”
Peter Koestenbaum, PhD, founder and chairman of PiB and the Koestenbaum Institute
“I know Rose and, boy, do I know chocolate. Together they hold a conversation that will change you and your company. In today's world, laden with so many know-it-all books full of the same old promises, Rose Fass' insights beg us to have a dialogue that reframes our thinking and ‘talk time’ to get people to act.”
Albert Gaulden, founding director, The Sedona Intensive™ and author of You're Not Who You Think You Are
“My senior leadership team was formed through acquisitions, restructuring, and a compelling need to reinvent our business. We had a clear mission, or so we thought. Instead our team was fragmented and we needed help. In walks a dynamic, insightful woman asking us to define chocolate?! It triggered a conversation that led us to recognize that past victories would not take us into the future—and to instead frame a unified strategy and focused actions. We got the job done. When I assumed my next executive leadership role, the first call I made was to that same dynamic woman, Rose Fass, for my next ‘chocolate conversation.’”
Karen T. Cone, general manager, Worldwide Financial Services, Microsoft
“The Chocolate Conversation is a must-read and field manual for anyone setting out to change their company from the heart and hand of the master change maker herself, Rose Fass. Rose’s warmth and wit, down-to-earth style, and galvanizing authority is on every page. Run, don’t walk, to get your copy of this delightful and wildly informative book.”
Kevin Allen, founder and CEO, re:kap, and author of the WSJ best-seller The Hidden Agenda: A Proven Way to Win Business and Create a Following
“True brilliance is not about developing complex theories or pontificating about piles of research reporting out on what has already happened. True brilliance is about simplifying complex issues and harnessing people’s energy to change the world. In that light, The Chocolate Conversion is simply brilliant. Rose brings her experience, inherent intellect, and frankly raw talent forward in to this book. She is a strategist, motivator, and business leader. She brings clarity to chaos, finds solutions to big business problems, and most importantly drives and delivers results. Putting the tools delivered in this book into action will be the single most important business investment you can make in the coming years.”
Martha Delehanty, Senior Vice President, Human Resources, Verizon Enterprise Solutions
“I wrote this book to bring to light the need for artful conversations. I genuinely believe leadership happens in the conversation. Face to face, in an email, or in a public forum...on the world stage, in business, in our personal lives, we have exchanged civil discourse for a dueling monologue.”
- Rose Fass
The single factor that determines success or failure on the public stage, in private interactions and in business today is the conversation. Great leaders are great communicators. They are consistent in their public and private conversations.
Experienced corporate business leader and change consultant, Rose Fass, confidently asserts that leadership is a conversation. In her new book, The Leadership Conversation, Rose Fass shows her readers how to change the conversation to change hearts and minds, and ultimately to change the outcome.
Whether you are a politician looking to bring about much needed change, a parent or family member hoping to set loved ones on the right path, or a business leader setting direction to achieve growth goals; it all happens in the conversation. Rose Fass understands, something too many leaders forget, that big bold change happens one conversation at a time.
This book, like her first book, The Chocolate Conversation: Lead Bittersweet Change, Transform your Business, reads like a novel, is filled with wisdom and straight talk, all with humor and real life examples.
Find more helpful illustrations like these in the book.
...and much more.
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The Leadership Conversation with Rose Fass.
Do you have your eye on a leadership position in your organization or perhaps you're well on your way climbing up that ladder, but you could use a mentor. Maybe you could use someone to help you communicate your leadership style a little bit better. Well, you're in luck today.
The most important conversation is the one you have with yourself.
Hear how to really think about the conversations you're having. What if you could see the world through a fresh lens?
Effective leadership conversation techniques.
Today’s topics are locked-in on effective conversation techniques for leaders. This is a must-have skill for leaders to engage in meaningful conversations with their teams.
“The single biggest problem in communication is the illusion that it has already taken place.” In this video, Rose Fass explains the worldviews, standards, and concerns in a conversation and how to address deeply held beliefs.
Rose Fass breaks down what that is and how to navigate those difficult conversations.
Rose Fass shares the three elements of a conversation and the need to balance them.
In this video, Rose Fass explains how to ask the right questions in order to get appropriate feedback.
Rose Fass explains how to have the right conversations and shares one of the better conversations she's ever been exposed to.
“Rose has been a trusted advisor and mentor to me for the last several years. She is uniquely gifted with deep leadership insights and an astute perspective on how organizations work. I always found her advice, grounded in integrity and with a very positive intent, to be thoughtful, insightful, pragmatic and highly actionable — in short, truly invaluable. She brings that same approach to her second book, which is a must-read for leaders in all organizations.”
Raja Rajamannar, Chief Marketing & Communications Officer and President, Healthcare Business, Mastercard
“At Real Chemistry, our central organizing principle is to get ‘in relationship’ with our customers, people and patients, and to help our clients do the same to make the world a healthier place for all. The fact is that leadership is communication, from intimate conversations, to wider-reaching audiences, across the full-spectrum of communications channels. Rose Fass' The Leadership Conversation brings this powerful concept to life and provides actionable guidance on how to have the right conversations, with the right people at the right times to drive the right outcomes.”
Jim Weiss, Chairman, Founder & Chief Executive Officer of Real Chemistry & Jennifer Gottlieb, Global President
“True leadership is about rallying your employees around a central mission, and inspiring them into action. The fact is that people don’t care what you know, until they know that you care. As a key strategic partner, Rose has been an integral part of our transformational journey to meet the rapidly changing needs of customers. A masterful, timely read, The Leadership Conversation is a testament to Fass’ ability to unlock the reader’s full potential.”
Tami Erwin, CEO, Verizon Business
“I’ve been working with Rose and the fassforward team for over 18 years. If you want to change the conversation, lead through the tough plays and build something truly special don’t go on the field without this playbook!”
Martha Delehanty, Chief People Officer, Commvault & former CHRO, Verizon Business
“Every leader has a pivotal moment in their career when they are called upon to lift the organization to meet a challenge. We needed to make a dramatic change in market share and mindset, and that is where Rose Fass and the fassforward team came in. As a people leader if you want to have an immediate impact on your organization, The Leadership Conversation will give you a blueprint to drive bold changes. Rose’s insights and coaching strategy will set you on the path to creating award-winning employee and customer experiences that drive confidence and loyalty.”
Kevin Zavaglia, VP Mass Market at Intuit
“Constructive conversations begin with a willingness to listen, because there is always something we can learn from other people. In both her work with Mastercard executives and this book, Rose shows how listening and learning leads to respect, and how that respect leads to the kind of thoughtful and hard conversations that lead to progress. A must read for those who need to lead others through challenging times.”
Ajay Banga, Mastercard Executive Chair
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